Effective Date: January 1, 2025

Please read our refund and return policy carefully before making a purchase.

1. Return Eligibility

You may request a return within 7 days of receiving your order.

To qualify for a return:

• The item must be unused and in original condition
• The item must be returned in its original packaging
• You must provide proof of purchase (order confirmation or receipt)

We reserve the right to reject returns that do not meet these conditions.

2. Non-Returnable Items

The following items cannot be returned:

• Customized or made-to-order products
• Digital products or downloadable items
• Items damaged due to misuse or improper handling

3. Return Process

To initiate a return:

1. Contact us at resourceent.operations@gmail.com
2. Provide your order details and reason for return
3. Wait for approval before sending the product

Returns without prior approval will not be accepted.

4. Refund Policy

After receiving and inspecting your returned item:

• You will be notified of approval or rejection
• If approved, your refund will be processed within 5–10 business days
• Refunds will be issued through the original payment method

5. Exchanges

We only offer exchanges if:

• The item is defective
• The item was damaged during delivery
• You received the wrong product

Proof (images/videos) may be required.

6. Shipping Costs

• Return shipping costs are the responsibility of the customer
• Shipping fees are non-refundable, unless the error is on our side

7. Important Note

Resource Enterprises is not responsible for:

• Delays caused by courier services
• Loss of returned packages (use trackable shipping)

8. Policy Updates

We may update this policy at any time. Changes will be posted on this page.

9. Contact Us

Resource Enterprises

Email: resourceent.operations@gmail.com

Phone: +92 316 4169611